customer service representative POSITION (NYC or NJ based):
- Address e-mail and phone inquiries in a timely manner
- Assist in processing orders, returns and exchanges
- Assist in processing fraud verification for online orders
- Identify opportunities to maximize sales and decrease returns
- Maintain customer satisfaction in order to build loyalty
- 1-2 years of experience in customer service required
- bachelor's degree required
- Experience in retail / fashion is preferred
- Strong written and verbal skills
- must be proficient in microsoft office (word, excel, etc.) and be tech-savvy
- Ability to drive positive customer experiences that build loyalty
- Strong understanding of customer needs
- Must be highly organized and have attention to detail
- Must be a problem solver
- Must have the ability to stay calm and comfort irate customers
- Must have flexibility in hours - evenings and holidays
TO APPLY, EMAIL US AT DGNYINFO@DANIELLEGUIZIONY.COM WITH YOUR RESUME AND COVER LETTER.
we are looking for part-time interns to join the team. must be based in new york city and be available 2-3 days a week.
TO APPLY, Email us at dgnyinfo@danielleguizioNY.com with your resume, Social media links AND AREA OF INTEREST (MARKETING, SALES, DESIGN OR PHOTOGRAPHY).
Influencers, BLOGGERS, PHOTOGRAPHERS, TASTEMAKERS, WHOEVER YOU MAY BE:
Know you've got what it takes to rep DG? Whether you are a blogger, influencer, youtuber, photographer, musician, or simply one who knows they can portray the image that we stand for: Email us at Sales@DanielleGuizioNY.com and explain to us exactly why you believe you can get on our team. Attach all forms of your social media links as well as anything else that may cause you to stand out.